Navigating Innovation: Indonesia’s Regulatory Sandbox Journey

Regulatory sandboxes have become essential in nurturing innovation within Indonesia's rapidly growing fintech and digital sectors. As the country continues to navigate the complexities of digital transformation, several sandbox initiatives have been introduced to balance innovation with regulatory oversight. This article by the Center for Indonesian Policy Studies delves into Indonesia's regulatory sandbox landscape, exploring its development, challenges, and the lessons that can be drawn to enhance future policy innovation. This copy is also available in Bahasa Indonesia, click here to read.

By Anton Rizki, Chief Executive Officer, and Muhammad Nidhal, Policy Researcher, Center for Indonesian Policy Studies

Indonesia’s fintech sector is witnessing rapid growth, driven by increasing digital penetration, regulatory facilitation, and positive investor engagement. Regulatory sandboxes have become a crucial policy tool, fostering innovation while ensuring regulatory oversight, particularly in Indonesia’s burgeoning digital sector. The Tech for Good Institute’s report, Sandbox to Society: Fostering Innovation in Southeast Asia,” provides valuable insights into regulatory sandboxing across Southeast Asia, offering a solid framework to analyse Indonesia’s journey, the lessons learned, and the potential future implications.


The Current State of Regulatory Sandboxes in Indonesia

Since the initial implementation of regulatory sandboxes in 2017-2018, both Bank Indonesia (BI) —the nation’s central bank overseeing digital payments—and the Financial Services Authority (OJK), which supervises financial sector technology innovation (FSTI) and the non-bank financial industry, have made significant progress. These initiatives have yielded ongoing results and valuable lessons that will shape future coordinated sandbox strategies.

In 2021, Bank Indonesia introduced Sandbox 2.0, expanding its function to include an Innovation Lab, Industrial Sandbox, and Regulatory Sandbox. Concurrently, OJK issued a new regulation aimed at addressing previous framework weaknesses. The updated regulation refines eligibility criteria, clarifies expected outcomes, and establishes more robust exit policies, streamlining the sandbox process and providing clearer guidance to participating companies.

Acknowledging the overlapping jurisdictions in fintech regulation, the Indonesian government is now exploring the establishment of a “coordinated sandbox” involving both BI and OJK. This initiative recognises that many fintech innovations fall under the purview of both institutions, seeking to create a more cohesive regulatory environment.

Beyond the fintech sector, regulatory sandboxes have been implemented in the healthcare industry. In April 2023, the Indonesian Health Ministry launched its second Regulatory Sandbox Program for Health Digital Innovation, focusing on medical diagnosis. This expansion highlights the versatility of the sandbox approach and its potential applicability across various sectors.


Challenges in the Regulatory Sandbox Landscape

Since the launch of OJK’s fintech sandbox in 2018, there have been 458 applications from diverse fintech business models. Between 2023 and 2024, OJK streamlined the initial 15 fintech clusters into two primary clusters—innovative credit scoring and aggregator. As of July 2024, over 90 FSTI entities have expressed interest in participating in OJK’s regulatory sandbox, with 35 entities recommended for licensing and one already registered with OJK.

However, the Center for Indonesian Policy Studies (CIPS) study in 2023 identified several key challenges in the implementation of regulatory sandboxes. These challenges, also relevant in other ASEAN countries, were highlighted in TFGI’s report. They include an uneven playing field, where the sandbox appears to favor designated “prototype” firms, discouraging broader participation and information sharing. Additionally, a lack of clarity in the sandbox process affects both expected outcomes and exit mechanisms, potentially undermining the legitimacy of regulators and participants in the eyes of investors and partners.

Another significant challenge is the insufficient resources and expertise within regulatory bodies. A successful regulatory sandbox requires resources, skills, and technical expertise that are often lacking, leading to incomplete information exchange and delays in providing real-time feedback to participants.


Opportunities Beyond Innovation-Focused Sandboxes

The Tech for Good Institute’s report on regulatory sandboxes in Southeast Asia offers valuable insights that could enhance Indonesia’s approach. The report introduces a typology of sandboxes, providing a framework to understand both the current state and future potential of regulatory sandboxes.

In Indonesia, the primary focus has been on innovation and an advisory approach, similar to the broader trend in Southeast Asia-6 countries. The sandbox’s stated objectives are to allow new business models or startups to test their products in a real-world setting under close regulatory supervision. However, these sandboxes primarily provide advice to companies to ensure compliance with existing regulations rather than adapting regulations to innovations.

While this approach allows for the testing of new ideas, it limits the sandboxes’ ability to address regulatory barriers or drive regulatory change. Innovations are considered successful and “graduate” from the sandbox if they comply with existing regulatory requirements. However, this compliance-focused approach may not always facilitate the regulatory evolution needed to keep pace with rapid technological advancements. Consequently, the potential of regulatory sandboxes as tools for policy innovation becomes constrained.

Indonesia’s focus on innovation and advisory approaches aligns with common practices, but there is potential to expand the sandbox’s utility by drawing on key lessons from the broader regional experience in Southeast Asia-6. For example, some countries in the region have used sandboxes not just for testing innovations but also as tools for regulatory learning and policy development. Indonesia could adopt this broader perspective to enhance the impact of its sandbox initiatives, particularly in regulating emerging technologies such as artificial intelligence, drones, smart cars, or smart cities. These technologies will require the government to adopt approaches that anticipate future innovations, not just ensure compliance.

The need for cross-border collaboration in sandbox initiatives is another element that deserves further attention, especially in the context of ASEAN’s Digital Economy Framework Agreement. The report suggests that regional cooperation can accelerate learning and promote harmonisation of regulatory approaches. Indonesia could explore opportunities for knowledge sharing and potentially collaborative sandbox initiatives with other Southeast Asian nations, for example in the field of payment systems that would facilitate cross-border payments while tackling consumer protection and data sovereignty issues.


Recommendations for Maximising Policy Innovation

By incorporating lessons from the broader Southeast Asian experience, Indonesia can further enhance its sandbox approach, positioning itself as a regulatory innovator while addressing unique challenges. To achieve this, the following recommendations are proposed:

  • Strengthen Institutional and Legal Foundations: Indonesia can learn from successful models in other countries, such as Singapore or Malaysia, particularly regarding cross-sectoral sandboxes. Integrating sandbox mechanisms into higher-level regulatory development processes can help address inter-institutional coordination challenges.
  • Improve Sandbox Design with Clearer Objectives: Building on recent improvements by OJK, there is an opportunity to refine the goals of regulatory sandboxes beyond mere compliance, focusing on regulatory adaptation and anticipation to drive meaningful innovation and effective regulation.
  • Explore Alternative Policy Innovation Approaches: While sandboxes are valuable, they are not universally applicable. It is essential to foster a collaborative spirit between regulators and companies, prioritising innovation while protecting consumer and societal interests.
  • Pursue Cross-Border Collaboration: The need for cross-border collaboration in sandbox initiatives is critical, particularly within ASEAN. Indonesia could benefit from regional cooperation in sandbox initiatives, especially in areas like payment systems, to facilitate cross-border payments while addressing challenges such as consumer protection and data sovereignty.

In conclusion, Indonesia’s journey with regulatory sandboxes has demonstrated the nation’s commitment to fostering innovation while maintaining regulatory oversight. The strides made by institutions like Bank Indonesia and the Financial Services Authority in refining sandbox frameworks show a clear recognition of the importance of these tools in supporting the rapidly evolving fintech and digital sectors. However, as the country continues to advance, there is a pressing need to expand the scope and utility of these sandboxes beyond mere compliance, embracing them as instruments for broader policy innovation.

 

About the writers:

Anton Rizki is the Chief Operating Officer of the Centre for Indonesian Policy Studies (CIPS), an independent, non-profit, and non-partisan think tank based in Jakarta. Before leading CIPS, he worked in the food and agriculture sector and served as the Managing Director of a leading communications and public affairs consulting company in Indonesia. He has advised multinational corporations, SOEs, and international organisations on public policy, political risk, and stakeholder engagement. Anton holds a master’s degree in political science from Université Libre de Bruxelles, Belgium, and a master’s degree in communications and marketing from Leeds University Business School.

Muhammad Nidhal is a Policy Researcher at CIPS. He has participated in various research and consulting projects, with a strong focus on the digital economy, regional geopolitics, technology governance, infrastructure development, and equitable North-South partnerships. His research interests lie in the intersection of digital inclusion and public policy. Prior to joining CIPS, he worked at the Embassy of Uzbekistan in Jakarta as an Assistant to the Political and Economic Section. He holds a bachelor’s degree in international relations with a minor in postcolonial studies.


The views and recommendations expressed in this article are solely of the author/s and do not necessarily reflect the views and position of the Tech for Good Institute.

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Founding Executive Director

Dr Ming Tan is founding Executive Director for the Tech for Good Institute, a non-profit founded to catalyse research and collaboration on social, economic and policy trends accelerated by the digital economy in Southeast Asia. She is concurrently a Senior Fellow at the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide.  Her research interests lie at the intersection of technology, business and society, including sustainability and innovation.

 

Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore, which supports Singapore’s future growth as a global innovation hub for intellectual property creation, commercialisation and management. Prior to joining the public sector, she was Head of Stewardship of the COMO Group and the founding Executive Director of COMO Foundation, a grantmaker focused on gender equity that has served over 47 million women and girls since 2003.

 

As a company director, she lends brand and strategic guidance to several companies within the COMO Group. Ming also serves as a Council Member of the Council for Board Diversity, on the boards of COMO Foundation and Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

In the non-profit, educational and government spheres, Ming is a director of COMO Foundation and Singapore Network Information Centre (SGNIC) and chairs the Asia Advisory board for Swiss hospitality business and management school EHL. She also serves on  the Council for Board Diversity and the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

Ming was educated in Singapore, the United States, and England. She obtained her bachelor’s and master’s degrees from Stanford University and her doctorate from Oxford.