Legal Terms

Code of Conduct (Suppliers)

  1. Introduction

The TFGI Supplier Code of Conduct (the “Code”) shall be applicable to all suppliers of TFGI and all of its direct or indirect subsidiaries and affiliated companies (collectively known as “TFGI”). 

This Code takes into account TFGI’s internal guidelines and policies and sets out the acceptable behavior of its suppliers in providing goods and services. TFGI is committed to doing business in a legal, fair and ethical manner and expects all its business partners to be similarly committed.

This Code shall apply to all suppliers as well as any entity which provides such goods/ services indirectly to TFGI through such suppliers. 

This Code shall be made available to our suppliers and is a condition to a contract entered into between TFGI and the supplier (the “Contract”). TFGI reserves the right to terminate the Contract with any supplier who is found to have breached any part of this Code. 

  1. Laws and Regulations 

All suppliers are expected to comply with all applicable laws and regulations of the countries where they operate in and where goods and services are provided. Such laws shall include without limitation employment/ labor laws, taxation, company law, personal data protection, etc. 

Where there are any discrepancies between the requirements of this Code and prevailing laws/regulations, the stricter one shall apply.

  1. Ethics

Suppliers are expected to conduct their business in an ethical manner and with integrity.

3.1 Anti-Bribery and Corruption

Any form of fraud, corruption, extortion or other behavior involving improper benefits shall be strictly prohibited. Suppliers shall not offer or accept bribes or other unlawful/improper benefits/ advantages from their business partners. Suppliers shall not offer any form of benefits or gratification to TFGI employees to obtain an unfair business advantage.

3.2 No Gift Policy

Suppliers are encouraged not to give any Gift, Entertainment, or Meals to TFGI and/or its employees.

Should any TFGI employees try to solicit any Gift, Entertainment, or Meals, Suppliers can report it to TFGI through reporting of concerns channel described in section 3.6 below.

3.3 Conflict of Interest

Suppliers shall disclose, at the first instance, if there is a potential conflict of interest relating to its potential and/or existing contractual relationship with TFGI. Suppliers shall also disclose, at any time during an ongoing contractual relationship with TFGI, any actual or potential conflict of interest.

3.4 Fair Competition

Suppliers shall adopt fair practices and ensure its business practices are in line with all applicable antitrust or competition laws.

3.5 Privacy & Intellectual Property

Suppliers shall comply with all relevant data privacy laws and regulations with regards to the collection, disclosure, retention and/or processing of the personal data of TFGI consumers and employees.

Suppliers are reminded not to infringe any intellectual rights, copyrights, patents and trademarks. Where any intellectual property rights are developed as part of the contractual arrangement with TFGI, the ownership of such intellectual property right shall be as defined in the signed contract.

3.6 Reporting of Concerns

Suppliers may report any concerns, known and/or suspected fraud / wrongdoing via this link: 

TFGI shall observe the following principles with regards to any such concerns/ issues raised in good faith:

Confidentiality: – All reports made and the identities of the whistleblowers will be kept strictly confidential, to the extent allowed by law and the needs of the investigation.

Retaliation: – TFGI does not tolerate any form of retaliation, reprisals or harassment against whistleblowers.

However, TFGI reserves the rights to consider any malicious/ frivolous complaints as a material breach of contract. 

  1. Human Rights, Discrimination and Labour

Suppliers are expected to protect the human rights of their employees and to treat them with dignity and respect. This includes but is not limited to the following aspects:

Suppliers shall ensure that their employees meet the minimum requirements under the applicable local laws and regulations. This shall include (but not limited to) the payment of minimum wage, contribution to provident/ retirement fund, overtime hours and pay, mandatory rest time, minimum working age, etc.

Suppliers shall ensure that no employee is forced to work and is given fair opportunity to work in an environment that is free from discrimination, harassment, or coercion. 

  1. Health, Safety, Environment and Quality

Suppliers are expected to provide a safe and healthy working environment that caters to the well-being of their employees.

Suppliers shall be expected to meet generally recognized and/or contractually agreed quality, health, safety and environmental requirements in order to provide goods and services that consistently meet TFGI’s needs. Suppliers shall be responsible for ensuring that all required permits, licenses and registrations will be obtained, maintained and kept up-to-date.

Suppliers shall put in adequate measures to protect their employees from any chemical, biological and physical hazards.

TFGI reserves our right to audit business/facilities location to ensure compliance with/without advance notice.

  1. Security

Suppliers shall maintain processes and standards that are designed to assure the integrity of each shipment to TFGI from its origin through to its destination and all points in between.

  1. Management Systems

Suppliers are expected to implement management systems to facilitate compliance with all applicable laws and to promote continuous improvement with respect to the expectations set forth in this Code. This includes the following aspects:

7.1 Communications

Suppliers shall ensure adequate communication on the principles set forth in this Code to their managers, employees as well as their supply chain and ensure strict compliance to the principles of this Code.

7.2 Commitment and Accountability

Suppliers are encouraged to fulfill the expectations set forth in this Code by allocating appropriate resources.

7.3 Risk Management

Suppliers are expected to implement appropriate measures to manage any compliance risk exposures stated in this Code and/or mechanisms to identify, determine and manage risks in all areas addressed by this Code and with respect to all applicable legal requirements.

7.4 Compliance with this Code

TFGI reserves the right to conduct checks on Supplier’s compliance to the requirements of this Code. Any breach of the obligations stated in this Code may be considered as a material breach of contract by the Supplier for which TFGI will reserve the right to exercise its rights in accordance with the provisions stated in the Contract.

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Founding Executive Director

Dr Ming Tan is founding Executive Director for the Tech for Good Institute, a non-profit founded to catalyse research and collaboration on social, economic and policy trends accelerated by the digital economy in Southeast Asia. She is concurrently a Senior Fellow at the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide.  Her research interests lie at the intersection of technology, business and society, including sustainability and innovation.


Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore, which supports Singapore’s future growth as a global innovation hub for intellectual property creation, commercialisation and management. Prior to joining the public sector, she was Head of Stewardship of the COMO Group and the founding Executive Director of COMO Foundation, a grantmaker focused on gender equity that has served over 47 million women and girls since 2003.


As a company director, she lends brand and strategic guidance to several companies within the COMO Group. Ming also serves as a Council Member of the Council for Board Diversity, on the boards of COMO Foundation and Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.


In the non-profit, educational and government spheres, Ming is a director of COMO Foundation and Singapore Network Information Centre (SGNIC) and chairs the Asia Advisory board for Swiss hospitality business and management school EHL. She also serves on  the Council for Board Diversity and the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.


Ming was educated in Singapore, the United States, and England. She obtained her bachelor’s and master’s degrees from Stanford University and her doctorate from Oxford.