Natalie Chia

About this programme

Natalie Chia is Director of Research at SG Her Empowerment (SHE), an independent non-profit supporting girls and women in online and offline spaces. Regarding online safety, SHE develops insights on the prevalence, impact, and long-term effects of online harms, focusing on survivors’ help-seeking behaviours and system-wide responses in Singapore. SHE’s research informs its programmes – including its online harms support centre SHECARES.

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Online Harms, Part II: Designing Redress That Works in Practice

The effectiveness of redress mechanisms, such as Singapore’s forthcoming Online Safety Commission, depends not only on procedural design but also on whether they provide credible,
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Online Harms, Part I: The Hidden Barriers to Reporting Online Abuse

Despite the serious impact of online harms, many survivors struggle to report them. This article is part of a Reporting Online Harms series,
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Featured authors

NC

Natalie Chia is Director of Research at SG Her Empowerment (SHE), an independent non-profit supporting girls and women in online and offline spaces. Regarding online safety, SHE develops insights on the prevalence, impact, and long-term effects of online harms, focusing on survivors’ help-seeking behaviours and system-wide responses in Singapore. SHE’s research informs its programmes - including its online harms support centre SHECARES.

Read insights by Natalie Chia

HK

Harkiran Kaur is a Research Assistant at the Institute of Policy Studies, National University of Singapore. Her research focuses on social and policy impacts of digital media and the internet, including digital literacy, online safety and artificial intelligence. She holds a Bachelor’s degree in Social Sciences from Singapore Management University.

Read insights by Harkiran Kaur

ND

Nurrul Diyyanah is a Senior Research Executive at SG Her Empowerment (SHE). She holds a bachelor’s degree in criminology and psychology from Murdoch University. Her research focuses on online harms and digital safety. She also explores women’s empowerment, advancing initiatives that support women across caregiving, employment, and rehabilitation sectors.

Read insights by Nurrul Diyyanah

Research

Rigorous studies and data that inform regional tech policies

Insights

Expert analysis on regional emerging trends

Perspectives 27 Mar 2026

Online Harms, Part II: Designing Redress That Works in Practice

The effectiveness of redress mechanisms, such as Singapore’s forthcoming Online Safety Commission, depends not only on procedural design but also on whether they provide credible, responsive pathways for those reporting harm. This article is part of a Reporting Online Harms series, which examines barriers to reporting and explores how policy responses can reduce – rather than compound – the challenges survivors face.

Perspectives 19 Mar 2026

Online Harms, Part I: The Hidden Barriers to Reporting Online Abuse

Despite the serious impact of online harms, many survivors struggle to report them. This article is part of a Reporting Online Harms series, which adopts a behavioural insights lens to unpack the barriers to reporting and explores how policy responses can reduce–rather than compound–the challenges survivors face.

Engagements

Dialogues connecting policymakers, researchers and industry

Across the region

Perspectives 27 Mar 2026

Online Harms, Part II: Designing Redress That Works in Practice

The effectiveness of redress mechanisms, such as Singapore’s forthcoming Online Safety Commission, depends not only on procedural design but also on whether they provide credible, responsive pathways for those reporting harm. This article is part of a Reporting Online Harms series, which examines barriers to reporting and explores how policy responses can reduce – rather than compound – the challenges survivors face.

Perspectives 19 Mar 2026

Online Harms, Part I: The Hidden Barriers to Reporting Online Abuse

Despite the serious impact of online harms, many survivors struggle to report them. This article is part of a Reporting Online Harms series, which adopts a behavioural insights lens to unpack the barriers to reporting and explores how policy responses can reduce–rather than compound–the challenges survivors face.

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Focus areas that might interest you

Digital Economy

Tech Governance

Examining how Southeast Asia is shaping tech governance through evolving regulation, policy innovation, and regional cooperation to support responsible digital development.

Digital Economy

Responsible AI Adoption

Examining how AI can be adopted responsibly to strengthen businesses, improve livelihoods, and address emerging risks across Southeast Asia.

Digital Society

Inclusive Digital Growth

Exploring how Southeast Asia can foster more inclusive digital growth through stronger readiness, participation, and future-ready digital capabilities.

Digital Economy

Financial Inclusion

Exploring how digital technologies can expand financial inclusion and improve access to financial services for underserved communities across Southeast Asia.

Digital Economy

Digital Sustainability

Exploring how Southeast Asia can harness digital innovation, regional cooperation, and responsible business to advance sustainable development and growth.

Digital Economy

Digital Resilience

Examining how Southeast Asian economies can strengthen resilience against cyber threats through stronger capabilities, coordination, and adaptive governance.

Digital Society

Digital Platforms for Public Benefit

Examining how digital platforms can create public value through inclusive access, cross-sector collaboration, and more effective digital governance in Southeast Asia.

Digital Society

Confident Digital Society

Exploring how Southeast Asia can build a more confident digital society through stronger trust, resilience, and protection against emerging digital risks.

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Senior Fellow & Founding Executive Director

Dr Ming Tan is Senior Fellow at the Tech for Good Institute; where she served as founding Executive Director of the non-profit focused on research and policy at the intersection of technology, society and the economy in Southeast Asia. She is concurrently a Senior Fellow at and the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide. Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore. Prior to joining the public sector, she was Head of Stewardship of the COMO Group.


Ming also serves on the boards of several private companies, Singapore’s National Volunteer and Philanthropy Centre, Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre. Her current portfolio spans philanthropy, social impact, sustainability and innovation.