Building Resilience Against Digital Scams in SEA

About this programme

Examining how Southeast Asia can build resilience against digitally enabled scams and fraud through a whole-of-society approach that strengthens trust and digital safety.

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Building Resilience Against Digitally-enabled Scams and Fraud in Southeast Asia: A Whole-of-Society Approach

In partnership with Bamboo Builders and with the support of Google.org, this report from the Tech for Good Institute highlights the urgent need for Southeast
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Building Resilience Against Online Frauds and Scams in Southeast Asia: Insights from Vietnam

The Tech For Good Institute (TFGI), in collaboration with the Institute of Human Geography and Sustainable Development (IHS), hosted a public
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Awareness Vaccine for Vietnam’s “Perfect Storm” of Online Scams

Vietnam is facing a "perfect storm" of online scams, driven by rapid digital adoption, sophisticated AI-driven tactics, and deep psychological manipulation. This article explores this
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Understanding the Scam Ecosystem: Perspectives from Singapore

Transnational "cheating ecosystems" are among Asia's most complex law enforcement challenges, exploiting gaps in cross-border enforcement. Singapore is no exception. This article analyses Singapore’s whole-of-government
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Building Digital Trust and Resilience for an Inclusive Digital Economy

On 2 October 2025, the Tech for Good Institute joined leading think tanks in the region at the 2nd ASEAN Think Tanks Summit (ATTS). As
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Building Digital Resilience: Lessons from Vietnam

Online scams are among Southeast Asia's most urgent digital threats, driven by rapid internet adoption and weak cross-border enforcement. Vietnam is no exception, with losses
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Featured authors

KD

Keith Detros is a Programme Manager at the Tech for Good Institute, where he handles policy studies on digital economy, tech policy, and cyber resilience. He leverages nearly a decade of experience in government affairs and evidence-based policy research.

Read insights by Keith Detros

Research

Rigorous studies and data that inform regional tech policies

Report 21 Aug 2025

Building Resilience Against Digitally-enabled Scams and Fraud in Southeast Asia: A Whole-of-Society Approach

In partnership with Bamboo Builders and with the support of Google.org, this report from the Tech for Good Institute highlights the urgent need for Southeast Asia to build digital resilience at every stage of digitally-enabled scams and fraud victim journey. This report includes policy recommendations and showcases practical, locally-driven strategies to address the growing threat of digitally-enabled scams and fraud.

Download Report Download

Insights

Expert analysis on regional emerging trends

Country Spotlights 20 Nov 2025

Awareness Vaccine for Vietnam’s “Perfect Storm” of Online Scams

Vietnam is facing a "perfect storm" of online scams, driven by rapid digital adoption, sophisticated AI-driven tactics, and deep psychological manipulation. This article explores this psychological war and shares strategic recommendations for building a "human firewall" through a national "awareness vaccine."

Country Spotlights 20 Nov 2025

Understanding the Scam Ecosystem: Perspectives from Singapore

Transnational "cheating ecosystems" are among Asia's most complex law enforcement challenges, exploiting gaps in cross-border enforcement. Singapore is no exception. This article analyses Singapore’s whole-of-government response and shares strategic recommendations for a "demand side" shift toward building victim resilience.

Country Spotlights 10 Sep 2025

Building Digital Resilience: Lessons from Vietnam

Online scams are among Southeast Asia's most urgent digital threats, driven by rapid internet adoption and weak cross-border enforcement. Vietnam is no exception, with losses estimated at billions of dollars annually and growing concerns for national security. In this article, Quynh Nguyen, Chief Researcher at ChongLuaDao (CLD), explores Vietnam's grassroots, tech-driven response and shares strategic recommendations for ASEAN policymakers.

Engagements

Dialogues connecting policymakers, researchers and industry

Building Resilience Against Digital Scams in SEA 24 Nov 2025

Building Resilience Against Online Frauds and Scams in Southeast Asia: Insights from Vietnam

Building Resilience Against Digital Scams in SEA 15 Oct 2025

Building Digital Trust and Resilience for an Inclusive Digital Economy

Across the region

Building Resilience Against Digital Scams in SEA 20 Nov 2025

Understanding the Scam Ecosystem: Perspectives from Singapore

Transnational "cheating ecosystems" are among Asia's most complex law enforcement challenges, exploiting gaps in cross-border enforcement. Singapore is no exception. This article analyses Singapore’s whole-of-government response and shares strategic recommendations for a "demand side" shift toward building victim resilience.

Building Resilience Against Digital Scams in SEA 03 Jan 2025

Addressing Legal Ambiguities and Regulatory Gaps: Defining Online Fraud and Scams in Indonesia

In this piece, Joanna Octavia, a researcher at Safer Internet Lab, explores the critical need for clear and consistent definitions of online fraud and scams in Indonesia, highlighting how regulatory ambiguity and fragmentation hinder effective action and coordination in combating these evolving threats.

Building Resilience Against Digital Scams in SEA 20 Nov 2025

Awareness Vaccine for Vietnam’s “Perfect Storm” of Online Scams

Vietnam is facing a "perfect storm" of online scams, driven by rapid digital adoption, sophisticated AI-driven tactics, and deep psychological manipulation. This article explores this psychological war and shares strategic recommendations for building a "human firewall" through a national "awareness vaccine."

Building Resilience Against Digital Scams in SEA 10 Sep 2025

Building Digital Resilience: Lessons from Vietnam

Online scams are among Southeast Asia's most urgent digital threats, driven by rapid internet adoption and weak cross-border enforcement. Vietnam is no exception, with losses estimated at billions of dollars annually and growing concerns for national security. In this article, Quynh Nguyen, Chief Researcher at ChongLuaDao (CLD), explores Vietnam's grassroots, tech-driven response and shares strategic recommendations for ASEAN policymakers.

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Focus areas that might interest you

Digital Economy

Tech Governance

Examining how Southeast Asia is shaping tech governance through evolving regulation, policy innovation, and regional cooperation to support responsible digital development.

Digital Economy

Responsible AI Adoption

Examining how AI can be adopted responsibly to strengthen businesses, improve livelihoods, and address emerging risks across Southeast Asia.

Digital Society

Inclusive Digital Growth

Exploring how Southeast Asia can foster more inclusive digital growth through stronger readiness, participation, and future-ready digital capabilities.

Digital Economy

Financial Inclusion

Exploring how digital technologies can expand financial inclusion and improve access to financial services for underserved communities across Southeast Asia.

Digital Economy

Digital Sustainability

Exploring how Southeast Asia can harness digital innovation, regional cooperation, and responsible business to advance sustainable development and growth.

Digital Economy

Digital Resilience

Examining how Southeast Asian economies can strengthen resilience against cyber threats through stronger capabilities, coordination, and adaptive governance.

Digital Society

Digital Platforms for Public Benefit

Examining how digital platforms can create public value through inclusive access, cross-sector collaboration, and more effective digital governance in Southeast Asia.

Digital Society

Confident Digital Society

Exploring how Southeast Asia can build a more confident digital society through stronger trust, resilience, and protection against emerging digital risks.

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Senior Fellow & Founding Executive Director

Dr Ming Tan is Senior Fellow at the Tech for Good Institute; where she served as founding Executive Director of the non-profit focused on research and policy at the intersection of technology, society and the economy in Southeast Asia. She is concurrently a Senior Fellow at and the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide. Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore. Prior to joining the public sector, she was Head of Stewardship of the COMO Group.


Ming also serves on the boards of several private companies, Singapore’s National Volunteer and Philanthropy Centre, Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre. Her current portfolio spans philanthropy, social impact, sustainability and innovation.