The Power of Language Diversity in the AI Era

In this article, Tim Nash, co-founder of a Singapore-based platform dedicated to learning, teaching, and assessing Chinese as a foreign language, examines the critical role of language diversity in shaping the development and application of Artificial Intelligence (AI).

By Tim Nash, TFGI Insights Contributor 

Since the launch of ChatGPT, AI has largely evolved through the use of Large Language Models, placing language at the core of its functionality. Despite this, the significance of language in AI is often underestimated. To fully grasp AI’s potential and address its challenges, we must reconsider our understanding of language. Language is not just a tool for communication but a fundamental component of human thought and perception.

Language influences not only how we communicate but also how we perceive the world around us and how we think about it. Approximately 150 years ago, George Boole considered it generally acknowledged that language is not just a means of communication but also an instrument of reason. Language serves as more than a medium for expressing our thoughts; it shapes the way we interpret and process our experiences. A deeper appreciation of language is thus essential for developing AI systems that are both effective and ethically sound.


The Role of Language in Shaping Perception

Language actively shapes our perception of reality. Our brains filter and interpret sensory information to create our mental representation of the world, and this process is influenced by the language we use. Different languages offer unique perspectives on the same phenomena, demonstrating how the language we use can alter our understanding.

Consider the blue pea flower, a common plant in Southeast Asia. The names it is given in various languages reflect different cultural perspectives:

  • Malay speakers refer to it as “bunga biru” (the blue flower) and gave it the name “telang.”
  • In English, it is known as the “blue pea.”
  • Chinese speakers call it dié dòu (butterfly pea), due to the resemblance of its petals to butterfly wings.
  • Tamil speakers describe it as sangu-poo (shell flower) or kakkanam (mussel creeper) based on its appearance.

These diverse names highlight how language shapes our understanding of even simple objects. When we express the same concept in different languages, it emphasises different aspects and connections, influencing how we feel, respond, and act. In today’s interconnected world, viewing issues from multiple linguistic perspectives can provide a more comprehensive understanding, and AI has the potential to facilitate this shift.


The Limitations of Current AI Models

While AI has advanced significantly, most language models are predominantly based on English and Mandarin. This narrow linguistic focus can constrain AI’s ability to understand and generate content across different cultural and linguistic contexts. As a result, AI systems may reinforce biases and present a limited view of the world.

For instance, the dominance of English in AI training data can lead to a skewed perspective that overlooks the nuances and contexts of other languages. This limitation underscores the need for a more inclusive approach to AI development, one that embraces linguistic diversity and reflects a broader range of human experiences.

Singapore offers a compelling example of how multilingualism can enhance AI development. With its four official languages—Mandarin, Malay, Tamil, and English—Singapore provides a unique dataset for cross-linguistic analysis. Projects like SEA-LION (South East Asian Languages In One Network) aim to integrate multiple languages into AI systems, demonstrating the benefits of incorporating diverse linguistic perspectives.


Embracing Linguistic Diversity

Rethinking our approach to language involves viewing it as a vital part of our collective identity rather than merely a cultural relic. In Singapore, languages like Mandarin, Malay, and Tamil are integral to national identity and unity. This perspective helps to foster a more inclusive approach to AI development.

Understanding language diversity also involves recognising that languages influence how we perceive and interact with the world. The poet Sū Shì, in his famous poem about Mount Lu 1000 years ago, captures this paradox: the shape of the mountain changes depending on where you are on the path, and the only place you can’t see its shape clearly is from the top. This illustrates the need for diverse viewpoints to fully comprehend complex issues.

By incorporating multiple linguistic perspectives, we can create AI systems that are more representative and effective. Singapore’s multilingual heritage provides valuable insights into how language diversity can shape and improve AI technology.

In conclusion, language diversity is crucial in shaping the future of AI. As we develop and refine AI systems, integrating a broad range of linguistic perspectives will enhance their relevance and effectiveness. Embracing linguistic diversity not only improves AI technology but also ensures that it serves a global audience more equitably. As we advance in AI development, understanding and valuing language diversity will be essential for creating technology that reflects the richness of human experience.



About the Writer

Tim Nash is the co-founder of a Singapore-based platform for learning, teaching, and assessing Chinese as a foreign language, serving clients in over 160 countries. With more than 30 years of international experience, he specialises in China, technology, and language.


The views and recommendations expressed in this article are solely of the author/s and do not necessarily reflect the views and position of the Tech for Good Institute.

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Founding Executive Director

Dr Ming Tan is founding Executive Director for the Tech for Good Institute, a non-profit founded to catalyse research and collaboration on social, economic and policy trends accelerated by the digital economy in Southeast Asia. She is concurrently a Senior Fellow at the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide.  Her research interests lie at the intersection of technology, business and society, including sustainability and innovation.

 

Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore, which supports Singapore’s future growth as a global innovation hub for intellectual property creation, commercialisation and management. Prior to joining the public sector, she was Head of Stewardship of the COMO Group and the founding Executive Director of COMO Foundation, a grantmaker focused on gender equity that has served over 47 million women and girls since 2003.

 

As a company director, she lends brand and strategic guidance to several companies within the COMO Group. Ming also serves as a Council Member of the Council for Board Diversity, on the boards of COMO Foundation and Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

In the non-profit, educational and government spheres, Ming is a director of COMO Foundation and Singapore Network Information Centre (SGNIC) and chairs the Asia Advisory board for Swiss hospitality business and management school EHL. She also serves on  the Council for Board Diversity and the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

Ming was educated in Singapore, the United States, and England. She obtained her bachelor’s and master’s degrees from Stanford University and her doctorate from Oxford.