From digital users to digital changemakers: Malaysian Youth’s Vision for an Inclusive Digital Future

The Tech For Good Institute (TFGI), supported by the Malaysia Digital Economy Corporation (MDEC), recently convened a closed-door roundtable that placed youth voices at the centre of Malaysia’s digital future. The session brought together students and young working professionals to explore challenges faced by Malaysia’s youth. Through an open and honest dialogue, participants shared their experiences and proposed concrete ideas to help shape a confident and inclusive digital society for Malaysian youth.

Malaysia is at a defining moment in its digital transformation. With over 15 million Malaysians aged 15 to 40, making up approximately 43% of the national population, the next generation will form the backbone of Malaysia’s future workforce. Their voices and skills are essential to building a confident, inclusive, and future-ready digital society.

Held on 19 June 2025, this roundtable discussion explored challenges faced by young Malaysians in an increasingly digital society. Participants from diverse backgrounds shared about their daily interaction with technology, revealing contrasts in access, digital confidence and opportunity. This surfaced the importance of digital inclusion, future-ready skills and resilience in the face of online risks.

The roundtable brought together university students and young professionals across sectors, including technology, education, marketing, AI, and sustainability, to share insights on how Malaysia can build a digital economy that works for everyone.

Key takeaways:

1. Bridging the digital divide: access, equity and meaningful participation

While Malaysia’s digital infrastructure continues to improve, participants highlighted the urgent need to ensure equitable access to technology, education and opportunity. Connectivity alone does not translate into meaningful digital participation, particularly for youth from rural areas or indigenous communities. Key concerns included affordability of devices and data, lack of local-language learning resources and low digital literacy among marginalised groups. Participants also flagged limited awareness of upskilling platforms, such as Coursera, and the challenge of translating access into impact without adequate guidance or mentorship.

For Malaysia to realise its ambition of becoming a regional digital powerhouse, the participants stressed the importance of investing in inclusive outreach, community-driven education and digital literacy programmes that serve all segments of society.

2. Preparing youth for the digital workforce

Today’s youth are tomorrow’s leaders; yet, many feel underprepared for the modern workforce. There is a significant gap between classroom learning and industry expectations, particularly in rapidly evolving fields like AI, fintech, and product design.

 There was strong support for redesigning education curriculum to include:

  • Project-based and interdisciplinary learning
  • Prompt engineering and AI literacy
  • Product and project management skills
  • Mentorship and funding to support youth-led innovation
  • Career pathways into digital entrepreneurship

Beyond education reform, a supportive ecosystem needs to be fostered to encourage youth-led innovation and digital entrepreneurship. This requires an approach that emphasises on mentorship support, community-forging and funding, alongside clearly defined career pathways.

Furthermore, the participants noted that one’s success in the digital age will not be defined solely by technical expertise. Youths today need to adapt continuously in a fast-changing environment and build meaningful networks that open doors to mentorship, collaboration and opportunity. These foundational competencies of knowing how to learn and knowing how to connect are vital to unlocking both individual and collective potential.

3. Strengthening digital resilience in the face of growing online risks

The accelerating pace of digital adoption brings with it a corresponding increase in risks. There were apprehensions regarding the proliferation of deepfakes, AI-generated scams, online fraud. A significant theme that emerged was the addictive nature of social media algorithms, where many shared personal experiences with doom-scrolling, information overload and anxiety tied to excessive screen time.  In addition, the psychological toll of algorithmic addiction was also discussed, noting the reliance of youth on external validation and exposure to unhealthy content that distorts critical thinking.

These reflections highlighted the importance of building digital resilience in:

  • Public education on misinformation and online scams
  • Algorithmic literacy to help users understand and manage how content is pushed
  • Critical thinking and digital wellbeing integrated into school curricula
  • Greater regulation or transparency in platform design and content moderation

The roundtable made clear that a Confident Digital Society is not only one that grows economically, but one that protects users, promotes wellbeing and earns public trust.

In conclusion, the insights gathered clearly highlighted the indispensable role of youths in shaping Malaysia’s digital trajectory. From bridging the digital divide, preparing for digital workforce readiness to enhancing resilience towards online risks, participants addressed their desire to both adapt and lead the digital age with purpose and innovation. Realising this ambition demands a collective effort where policymakers must prioritise equitable infrastructure and inclusive access; educators must ensure the effectiveness of curriculum for the digital workforce; and the private sector must invest in mentorship, consultations and creating opportunities for access into the digital economy. With timely support, Malaysia’s youth can create a digital society that is inclusive, resilient and beneficial for everyone. 

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Mouna Aouri

Programme Fellow

Mouna Aouri is an Institute Fellow at the Tech For Good Institute. As a social entrepreneur, impact investor, and engineer, her experience spans over two decades in the MENA region, South East Asia, and Japan. She is founder of Woomentum, a Singapore-based platform dedicated to supporting women entrepreneurs in APAC through skill development and access to growth capital through strategic collaborations with corporate entities, investors and government partners.

Dr Ming Tan

Founding Executive Director

Dr Ming Tan is founding Executive Director for the Tech for Good Institute, a non-profit founded to catalyse research and collaboration on social, economic and policy trends accelerated by the digital economy in Southeast Asia. She is concurrently a Senior Fellow at the Centre for Governance and Sustainability at the National University of Singapore and Advisor to the Founder of the COMO Group, a Singaporean portfolio of lifestyle companies operating in 15 countries worldwide.  Her research interests lie at the intersection of technology, business and society, including sustainability and innovation.

 

Ming was previously Managing Director of IPOS International, part of the Intellectual Property Office of Singapore, which supports Singapore’s future growth as a global innovation hub for intellectual property creation, commercialisation and management. Prior to joining the public sector, she was Head of Stewardship of the COMO Group and the founding Executive Director of COMO Foundation, a grantmaker focused on gender equity that has served over 47 million women and girls since 2003.

 

As a company director, she lends brand and strategic guidance to several companies within the COMO Group. Ming also serves as a Council Member of the Council for Board Diversity, on the boards of COMO Foundation and Singapore Network Information Centre (SGNIC), and on the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

In the non-profit, educational and government spheres, Ming is a director of COMO Foundation and Singapore Network Information Centre (SGNIC) and chairs the Asia Advisory board for Swiss hospitality business and management school EHL. She also serves on  the Council for Board Diversity and the Digital and Technology Advisory Panel for Esplanade–Theatres on the Bay, Singapore’s national performing arts centre.

 

Ming was educated in Singapore, the United States, and England. She obtained her bachelor’s and master’s degrees from Stanford University and her doctorate from Oxford.